Epson strengthens its commercial and industrial printing team with key UK appointments in customer experience and product management
Epson UK has announced the appointments of Alec Matravers as Customer Experience Centre Lead and Jessica Shorten Hood as Product Manager within its Commercial & Industrial Printing team.

Matravers brings extensive experience in reprographics and pre-press, as well as expertise from working with a digital print manufacturing company. He now leads Epson’s UK Customer Experience Centre in Lutterworth, Leicestershire, helping customers explore the full potential of Epson’s commercial and industrial print solutions.
Shorten Hood joins Epson as Product Manager after a career spanning sales, distribution, and business development within the technology sector. In her new role, she will support Epson’s commercial and industrial print portfolio, applying her channel knowledge and product management expertise to strengthen Epson’s customer offering.
Phil McMullin, Head of Sales, Commercial & Industrial at Epson UK, said, “Alec and Jessica represent the strength, diversity, and depth of Epson’s talent, and their combined industry knowledge will be a real asset to our customers.”
In a new video, Alec and Jessica also share their career journeys and highlight the many opportunities and areas of development available within the print sector. Their stories showcase the breadth of skills that can lead to a rewarding career in print — from sales and product management to design, pre-press, and business development — offering inspiration for those considering a future in the industry.
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