Genevieve Dowson, Senior Technical Specialist at James Cropper, explains the complex process of transforming raw pulp into premium paper products that evoke emotional connections.
Genevieve Dowson, Senior Technical Specialist at James Cropper, has detailed the intricate process of premium papermaking in a new industry insight. She explains how the journey from raw pulp to finished reel involves a blend of craftsmanship, creativity, and technical skill to create materials that resonate with consumers.

Dowson notes that paper is central to many treasured memories, from the wrapping on a childhood gift to a simple paper cup on a cold evening. She argues that while a sheet of paper may seem simple, it is deceptively complex. “A sheet of paper is never just a sheet of paper. It’s more than the sum of its parts, a product with limitless potential that acts as a blank canvas and a building material all in one,” she states.
The process begins with a clear vision of the final application. Manufacturers must determine whether the pulp will become packaging, stationery, or a specialised niche product. This decision dictates essential properties such as lightfastness, strength, and printability. Dowson highlights that papermaking blends art and science, where creative and chemical elements interact.
The development process requires balancing aesthetic requirements with functional demands. For example, a luxury retail bag needs to be robust and water-resistant. In this case, manufacturers prefer pigments over dyes because pigments attach to the surface of the fibre and resist bleeding. Dyes, while producing more vivid colours, are absorbed into the fibres and are more prone to fading.
Throughout the production cycle, the grey pulp transforms through constant iteration. The team mixes it with fillers and colourants before pressing it into prototype sheets. Each step brings the product closer to the required functional properties, weight, and texture.
Dowson emphasises the collaborative nature of this work at James Cropper. The company conducts extensive testing using both cutting-edge technology and human expertise. Tests for strength, colour fastness, metamerism, and bursting ensure the paper meets specific application needs.
She concludes: “The journey from beaker to reel is not straightforward. But in the end, that is what elevates paper from a passive material to an active participant in our lives. When craftsmanship, science, and imagination come together, they create something with both purpose and personality.”
Fashion designer Edeline Lee partners with James Cropper for anniversary publication